Unable to Add Vehicle Identification Number (VIN)
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How do I add a vehicle to FordPass®*?

You can add your vehicle(s) to FordPass using the Home or Vehicle screen, depending on your FordPass App Experience. Adding a vehicle to FordPass allows you to access features specific to your vehicle model, trim, and year.

Notes: 

  • If you want to add another user to access your vehicle, visit Authorise Another User for the proper steps.
  • You can only have up to 10 vehicles added to your FordPass account.

Adding a Vehicle to FordPass

Select the dropdown below that meets your need for adding a vehicle or additional vehicles to FordPass.  

First Time Adding a Vehicle - FordPass App 5.X Experience 

To add your first vehicle to FordPass:

  1. Open the FordPass App.
  2. Press Add Vehicle.
  3. Press one of the following options on the pop-up message for camera access:
    • Selecting Allow will allow FordPass to access your phone's camera. 

      Note: The scan window will appear to capture your Vehicle Identification Number (VIN) and route you to the Vehicle screen.

    • Selecting Don't Allow will prevent FordPass from accessing your camera and you will need to type in your VIN.
      1. Tap Enter VIN Manually

        Note: If you need help locating your VIN, tap the Find Your VIN link.

      2. Enter your VIN.
      3. Select Next.

Your vehicle should appear in the garage. 

First Time Adding a Vehicle - FordPass App 4.X Experience 

To add your first vehicle to FordPass:

  1. Log in to the FordPass App.
  2. Press Add My Vehicle
  3. Enter your Vehicle Identification Number (VIN) using one of the following methods:
    • Type in your VIN manually.
    • Select the camera icon to scan your VIN.

      Note: If you need help locating your VIN, tap the Where is my VIN? link.

  4. Select Next.

Your vehicle should appear on the Home screen. 

Adding Additional Vehicles - FordPass App 5.X Experience 

To add another vehicle to FordPass:

  1. Log in to the FordPass App.
  2. If you already have a vehicle selected, tap the Garage icon in the top right-hand corner.

    Note: The garage will load by default if you have not previously selected a vehicle.

    FordPass Garage icon which appears as a vehicle outline with two additional layers
  3. Tap the Add Vehicle button. 
  4. Press one of the following options on the pop-up message:
    • Selecting Allow will allow FordPass to access your phone's camera. 

      Note: The scan window will appear to capture your Vehicle Identification Number (VIN) and route you to the Vehicle screen.

    • Selecting Don't Allow will prevent FordPass from accessing your camera and you will need to type in your VIN.
      1. Tap Enter VIN Manually

        Note: If you need help locating your VIN, tap the Find Your VIN link.

      2. Enter your VIN.
      3. Select Next.

Your vehicle should appear in the Vehicle Garage. 

Adding Additional Vehicles - FordPass App 4.X Experience 

To add another vehicle to FordPass:

  1. Log in to the FordPass App.
  2. Go to the Home screen. 
  3. Select the drop-down arrow to the right of your vehicle name.
  4. Tap Add Vehicle

    Note: You can also add a vehicle on the Account tab by selecting the + next to the My Vehicles section. 

  5. Enter your Vehicle Identification Number (VIN) using one of the following methods:
    • Type in your VIN manually.
    • Select the camera icon to scan your VIN.

      Note: If you need help locating your VIN, tap the Where is my VIN? link.

  6. Select Next.

Your vehicle should appear in the drop-down menu on the Home screen. 

Notes:

Further Troubleshooting Options

If you are experiencing other issues, visit the FordPass Troubleshooting topic folder for additional support. 

Additional Information

How do I delete my vehicle from FordPass?
Why does FordPass say my Vehicle Identification Number (VIN) is already added?
Why does FordPass show an activation pending status?
How do I request authorisation from another user?


*FordPass App is compatible with select smartphone platforms and available via download. Data rates may apply.

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